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Clerical Assistant 2 - Housing

Kutztown University of Pennsylvania

Details

Posted: 04-Jan-25

Location: Kutztown

Internal Number: 4636265

This position supports the overall operation of the Residence Life and Housing and Dining Services Departments and serves as the first point of contact for students, parents, faculty, staff, vendors and other visitors to the office. Responsibilities include providing quality customer service, disseminating information and answering questions, handling correspondence, maintenance of confidential files. This individual works closely with Human Resources and is responsible for maintaining the personnel records of the departments 250 graduate and undergraduate student staff.

At least one year experience in an office setting and working with the general public
Excellent communication (oral, written, and listening) and customer service skills
Ability to maintain a clear and courteous telephone manner
Ability to exercise tact and good judgment and maintain confidentiality
Ability to establish and maintain cooperative relationships
Excellent computer skills and experience in Microsoft Office-Excel, Word, Outlook

Experience working at a college or university
Experience working with sensitive information and maintaining confidential records
Knowledge of FERPA
Experience working with human resources

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About Kutztown University of Pennsylvania

Kutztown University of Pennsylvania, a member of Pennsylvania's State System of Higher Education, was founded in 1866 as Keystone State Normal School. Today, Kutztown University is a modern. comprehensive institution, located in a charming rural setting, and within an easy drive of several diverse metropolitan areas. We believe that the talented, motivated, and creative faculty and staff here at Kutztown University are our greatest asset.

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