Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania?s Residence Life and Housing invites applicants for the position of Residence Hall Coordinator (SUA1). This is a full-time temporary two-year appointment with the possibility to renew. It includes benefits and residential on-campus housing.  

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
   
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

Residence Life and Housing provides an environment of learning which fosters ongoing holistic development for all community members by creating and sustaining inclusive communities rooted in ethical decision-making and intentional and supportive connections. The Residence Life and Housing team is committed to developing a caring, vibrant, student-centered residential experience to promote personal growth, foster meaningful relationships, support student success, and uphold standards that enhance the living experience.

Reporting to the Assistant Director of Residential Education, the Residence Hall Coordinator (RHC) is responsible for cultivating a vibrant, inclusive community for over 5,400 resident students and oversees the daily operations of multiple residential buildings within an assigned area. By fostering a supportive and engaging environment, the RHC ensures the success of the residential experience through the supervision of a dedicated team of Resident Assistants (RAs) and a Graduate Hall Coordinator.  As a model of professionalism and integrity, the RHC contributes to a strong, interconnected campus culture and elevates the residential experience for all students.

The ideal candidate will demonstrate strong leadership, communication, collaboration, organizational, problem-solving, and strategic engagement skills; experience working with diverse college student populations; and a genuine commitment to student success.

Responsibilities include:

• Develop and deliver the residential curriculum for an assigned area
• Oversee and foster living-learning and themed communities
• Supervise, mentor, and professionally develop Resident Assistants (RAs) with regular individual and team meetings, ongoing development sessions, and periodic performance appraisals to help them to grow as leaders and role models within the community
• Supervise Graduate Hall Coordinator with regular one-on-one meetings and periodic appraisals to effectively deliver the residential curriculum
• Support Graduate Hall Coordinator to implement themed programs and student engagement initiatives to cultivate inclusive environments and organize community events and educational programs that align with the department?s mission
• Assist Graduate Hall Coordinator to create a community development framework that leverages each RA's unique skills and interests to position them as effective peer leaders
• Manage and report student issues and concerns within the residence halls
• Oversee how student issues are addressed and coordinate proactive student outreach program
• Respond to incidents as they arise to reinforce a safe and supportive community
• Serve as a member of the Residence Life & Housing Community Standards team including oversight of hearing violations of the Student Code of Conduct, Occupancy Agreement, and Community Living Standards
• Ensure building and resident safety by reporting and tracking maintenance issues with campus partners  
• Manage all openings and closings of assigned area
• Maintain high visibility and availability including attending community events, regularly touring assigned buildings, and interacting with students
• Serve as a role model for all hall staff and residents in personal and professional behaviors
• Develop inclusive communities to ensure student success and belonging through a commitment to diversity, equity, and inclusion
• Other duties as assigned

• Bachelor's degree
• Two years of experience in Residence Life and Housing or related field working with students in education or support for college age students. (Graduate experience acceptable)
• Experience in residence life or residential education in a higher education setting
• Availability to work evening and weekend shifts
• Availability to participate in on-call duty rotation and to arrive at campus as required in emergency situations

• Master's degree in Student Affairs or related field
• Experience in residence life or residential education in a higher education setting
• Experience with supervising college age students
• Experience with residential housing or case management software such as Maxient or StarRez
• Crisis assessment and intervention experience
• Experience serving in an on-call role

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