This role is an academic year position.

Shift: TBD

Tufts Dining is a self-operated food service provider managing a comprehensive collegiate dining program on the Tufts University Medford/Somerville and SMFA/Fenway campus, delivering high quality, contemporary and innovative food, and hospitality services to meet the various needs of students, staff, faculty, administrators, and visitors in a fiscally responsible manner. Our team provides a progressive resident dining program as well as innovative retail services, and a distinctive university catering program serving a campus community comprised of 6000 undergraduates, 2100 graduate students, and 2300 staff, faculty and administrators.

Residential Dining Centers and Catering are open 7 days a week. Working weekends and evenings will be expected.

The Lead Food Service Steward will coordinate and oversee the stewarding work of General Workers, dish room workers and pot washers in the unit under the direction of management to ensure the housekeeping, cleaning and sanitation work of the unit is completed daily to departmental standards.

The Lead Food Service Steward will be responsible for the following:

• Cleaning and minor maintenance of a food service facility and all of its food service equipment and furnishings.
• Dish room work including scraping, sorting, loading/unloading dish machine, and stocking wares in the dining room and kitchen areas, as well as the setup, break down and minor maintenance of the dish machine and pulper
• Floor care including sweeping, mopping, scrubbing, stripping, waxing floors and vacuuming and shampooing carpets
• Proper trash disposal and keeping trash receptacles clean, sanitary and operational set up.
• Cleaning, maintenance and sanitation of beverage and soft serve ice cream machines.
• The maintenance and organization of the unit's supply of cleaning chemicals and equipment; and for the overall general upkeep and sanitation of the unit.
• Will coordinate the set up and break down of furniture and equipment in the unit for regular operations as well as for special events including moving furniture and equipment.
• They may keep an inventory of furniture, equipment, cleaning chemicals and supplies, china and small wares, and report replacement and repair needs to management.
• They will work closely with management, acting as a shift leader, coordinating the work of all food service employees (benefited, temporary and student) on assigned shifts.
• The Lead Food Service Steward will engage in job specific training and coaching of the General Assistance.
• They will teach and coach service employees to work the various stations within the unit.
• Lead Food Service Steward will ensure all work stations and dining areas are properly cleaned and sanitized prior to closing out a shift.
• They will ensure all equipment and supplies are properly stocked at each station.
• Demonstrate the ability to working under periods of high pressure.
  • All employees are responsible for punching in and out according to the posted schedule.
  • They must be given permission from a manager to punch in early or stay past their schedule “out time”.
  • All employees will adhere to posted schedule and all requests for time off will be granted based on business needs.
  • No requests will be honored for Senior Week, Commencement, Orientation, or Matriculation.

Basic Requirements:

• 2-4 years of experience
• Highschool Diploma or GED required
• Must be able to speak and understand English
• Must be able to repeatedly lift a minimum of 50 lbs

Preferred Qualifications:

• The qualified person will be a flexible, self-motivated, independent worker willing and able to learn and perform various custodial and sanitation tasks as needed
• Previous experience as a steward, custodian, janitor or cleaner in a hotel, restaurant or hospitality institution is desired
• Must be able to communicate effectively with management and staff in a clear and appropriate manner
• Must be willing to assist in the unit in a variety of ways and have a friendly and helpful attitude
• Handy with minor repairs and has experience with floor and carpet care
• Tufts Dining is a hospitality-oriented service provider, all employees are expected to be customer service sensitive

The pay rate for this position is $24.95 / hour.

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at oeo@tufts.edu. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/

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