Career Center

SUMMARY:

The Assistant Director, University Catering manages all aspects of assigned catering events and related services to provide innovative and efficient services, ensure excellence, and maintain high levels of satisfaction for students, faculty, staff, and guests through exemplary customer service and sound financial practices.

RESPONSIBILITIES:

Leadership 

Provides leadership, supervision, and management of catering services to the University community.

• Maintains best practices to ensure efficiency and consistency in department operations and customer service.
• Ensures compliance with University and departmental policies.
• Contributes to an environment which encourages maximum productivity, positive employee morale, teamwork, engagement, and open communication.

Operational Management

Participates in the conceptualization, planning, and implementation of catering events to support the academic and operational needs of the university.

• Contributes to creative and aesthetic decisions; develops new creative concepts and presentation ideas.
• Plans and manages all aspects of assigned events, including budget compliance and associated documentation.
• Trains managers and staff. Assists with performance reviews.
• Ensures compliance with Virginia ABC laws and regulations to include distributions, service, security, inventory, and reporting.
• Ensures compliance with all applicable health and safety regulations.
• Manages equipment and small wares inventories.
• Manages special projects for the department, as assigned.

Customer Service 

• Maintains high quality standards for customer service, planning, and logistics. Responds to changing needs and institutional priorities.
• Promotes a positive relationship with all internal and external customers.
• Collaborates with service providers in Campus Business Operations, Information Technology, University Police, Parking Services and other departments to assess and continuously improve systems, processes, and technology.

QUALIFICATIONS:

• Demonstrates high ethical standards, tact, and diplomacy to work with the University’s hierarchy; maintains confidentiality.
• Ability to apply critical thinking, exercise flexibility, and work calmly and efficiently under pressure.
• Effective communication, interpersonal and conflict resolution skills.
• Effective management of diverse human resource needs. Training and delegation skills.
• Extensive knowledge of food and beverage, and all aspects of catering planning and execution with demonstrated creativity. Thorough knowledge of best practices in catering management.
• Ability to learn and use current technologies. Knowledgeable in the use of catering-related computer software.
• Required:  Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing

EDUCATION & EXPERIENCE

• Bachelor degree in hotel, hospitality, or event management, or related field, or combination of equivalent experience and training.
• Three or more years in a higher education setting preferred.
• Minimum of five years’ catering experience.
• Minimum of three years’ supervisory experience.

WORK HOURS:

• Full-time, exempt position
• Work schedule is determined by catering events - 7 days/week, between 6:00 a.m. and midnight, as required
• This position is designated as essential personnel and are subject to work outside the normal work schedule on an emergency basis and are also subject to planned overtime work as required by the immediate supervisor.

SALARY STRUCTURE:
Pay Grade 7 (Hiring Range $54,413.00 to $72,093.00 annually) 

ABOUT UR:

At the University of Richmond, we’re creative, inclusive, and determined. We’re Spiders, and our mission is to create positive change in the UR community and beyond. Located minutes from downtown Richmond, Virginia, the University of Richmond (www.richmond.edu) blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. There’s only one place like Richmond.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE 

About University of Richmond

For more than 180 years, Spiders have come to the University of Richmond with the expectation to exceed expectations. We invite curiosity and questions, integrating hands-on experience to find answers … or more questions. As a top-20 liberal arts university, we celebrate the idea of a changing and evolving world, and we make it our mission to prepare Spiders to lead it. The University of Richmond’s award-winning dining services program is ranked the #11 dining services program in the country by the Princeton Review. We strive to offer an unrivaled culinary experience every day. Our high standards of professionalism are focused on the well-being of our students and fueling the pursuits of the campus community. Our three areas of focus are: Excellence, Healthy Dining, and Sustainability.

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