Career Center

Dining Services is a self-operated dining program which consists of Residential Dining, Catering, and three Retail Locations. We are proud to offer our students, faculty, and staff a diverse menu made from high quality ingredients which are sourced locally whenever possible. We are a team of 110 individuals who come from various backgrounds and ethnicities. If you are passionate about food and have great customer service, this is the place you want to work! We pride ourselves in offering our team a work-life balance not typically found in the restaurant industry. We hope you will apply and be with us when we move into our state-of-the-art Dining Center in the Fall of 2022.

As a member of the Dining Services department, the Food & Service Associate will work in any of the following stations depending on the schedule or need of the department: Barista, Beverages, Pizza, Salad Bar, Runner, or Server. Working in a fast-paced and dynamic environment, having a passion for food, enjoying being part of an energetic team and the opportunity to make a difference in the student’s dining experience on Swarthmore’s campus.

Essential Responsibilities:
• Provide energetic, efficient, professional and friendly service to customers.
• Provides prompt, efficient, and friendly service to a diverse clientele.
• Prepare hot and cold beverages and sandwiches to customer’s specifications
• sell retail products offered by the operation.
• Prepares, sells, and serves all products by following recipes, methods and preparation techniques for all handcrafted products. All measurements should be according to standard procedures
• Memorizes and understands all menu items and prepares these items according to recipes and item specifications.
• Must be aware of all daily specials.
• Inventory all products and order as necessary to maintain correct inventory levels
• Accept cash, credit cards, department charges and OneCard. Completes cashier reports according to operating procedures
• Maintain a clean and sanitized work area in accordance with the operations cleanliness standards. Assists in cleaning all areas and equipment of the operation.
• Keeps equipment operating correctly according to procedures/instructions; troubleshooting breakdowns, performing preventative maintenance and reporting necessary repairs to workbox or vendor.
• Set up food stations. Collaborate with a Supervisor or Lead Associate to make sure that we have appropriate amounts of back up ingredients as stated by using established par levels.
• Prepare ingredients if required. Label tops of containers that contain fresh ingredients with name and date.

Additional Responsibilities:
• Stock, rotate and replenish merchandise.
• Display products properly.
• Maintain up to date product knowledge and all other aspects of customer service to ensure customer satisfaction.
• Accurately ring transactions on the register.
• Clean high top tables and chairs in the coffee bar area.
• Empty trash, dispose of recycling and compost in correct containers.
• Sweep/mop behind the coffee bar and serving area.
• Improve sales by monitoring product movement, evaluating, redesigning product layout to improve the appearance of the coffee bar and its surroundings.
• Accurately ring transactions on the register.
• Maintain all cash, points, meal tickets and department charges at the register in order to provide an accurate record of daily transactions.
• Perform other assignments as directed by a Supervisor, Lead Associate or Manager.

Required Qualifications:
• High school diploma or equivalent
• 1 year of experience in a high-volume food establishment
• Excellent communication and customer service skills
• Is able to prioritize and complete multiple concurrent tasks

Preferred Qualifications:
• 3-5 years of grill cook experience in a high-volume food establishment
• Serv safe certified

Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply.