Associate Vice President for Information Systems and Data Analytics/ Chief Information Officer
Monday – Friday, 8:00 AM – 4:30 PM
Information Systems and Data Analytics
Senior Vice President for Finance and Administration/Chief Financial Officer (CFO)
2. POSITION SUMMARY
Summary Description: The Associate Vice President for Information Systems and Data Analytics (AVP)/Chief Information Officer (CIO) reports directly to the Senior Vice President for Finance and Administration/CFO (SVPFA). The AVP/CIO provides vision and strategic leadership for developing and implementing university-wide information systems, technology, and data analytics to ensure the University of Western States (UWS) is a leader and on the cutting edge of current and new technologies (e.g., Artificial Intelligence) in support of the UWS Mission, our students, and our patients. Responsible for leading cross-functional teams as we enhance our strategic use of technology and data analytics in support of data-informed decision-making across UWS to enhance the strategic allocation of our finite resources within a long-term context. The AVP/CIO oversees advanced technology planning, technology assessment, and strategic vendor partnerships. The AVP/CIO ensures that UWS is a higher education leader and partner in the utilization of systems, technology, and data analytics. This position directs the planning and implementation of enterprise technology architecture in accordance with the university mission, core values, and vision to:
Improve user experience, enhance processes, and achieve operational excellence.
Rationalize information systems and technology, optimizing the application portfolio, and mitigating technology risks.
Build a solid business architecture and embrace information systems and technology planning.
Establish data governance as a strategic approach.
Utilize information systems, technology, and data analytics to ensure UWS optimizes resource allocation to achieve intended outcomes.
The AVP/CIO oversees the day-to-day operations of the University's information systems and information technology infrastructure, data analytics/decision science, cybersecurity, project management, technical operations, telephone services, and end-user technology support services
3. SUPERVISOR RESPONSIBILITIES
# of employees this position supervises
Job titles of employees supervised
· Senior Systems Administrator
· Information Security Administrator
· Senior DBA Administrator and Developer
· Applications Analyst
· Applications Analyst
· Applications Analyst
· Help Desk Manager
· Help Desk Technician II
· Help Desk Technician II
4. KEY RESPONSIBILITIES
List key position responsibilities/duties by category and estimate the percentage of time spent on each responsibility. The total percentage of duties must equal 100%.
% of Duties
· Leads the information systems and technology of the University's activities with a focus on reliability, affordability and innovation.
· Collaborates with appropriate stakeholders to ensure effective educational technology for academic offerings and excellent support service for students, patients, faculty, staff, and other stakeholders.
· Collaborates with the Office of Institutional Effectiveness and the Center for Teaching and Learning to coordinate efforts.
· Coaches, mentors, and directs the information systems and data analytics team to ensure a university-wide perspective and compliance with the university mission and approved budget.
· Determines staffing requirements, including external vendors, and leads and manages information systems, technology, and data analytics staffing, including recruitment, supervision, scheduling, development, evaluation, and any necessary disciplinary actions.
Strategy and Long-Term Planning
· Provides thought leadership and direction in conjunction with the SVPFA/CFO for the UWS technology strategy and road map and articulating the value proposition for enterprise architecture.
· Provides institution-wide leadership and direction for planning, organizing, developing, and integrating the technical and systems efforts, including establishment, execution, and reporting of departmental systems, goals, priorities, schedules, risk and cybersecurity analysis, budgets, metrics, and timelines.
· Leads the process of determining the priorities, projects, and future directions of the University's information systems and information technology systems in partnership with the SVPFA/CFO, the President/Chief Executive Officer, and members of the President's Executive Leadership Team to effectively compete within the higher education landscape and ensure the long-term viability of the institution.
· Integrates and coordinates the development of and implementation of information systems and technologies across the University to achieve maximum institution-wide efficiencies and synergies at optimally efficient costs; leads and coordinates the strategic identification and prioritization of required information and technology initiatives among the University's various operating components while utilizing data analytics.
· Oversees the development and implementation of a rolling Five-year Information Systems and Technology Strategic Plan.
· Creates long-term strategies for systems and technology to support the UWS mission and vision.
· Responsible for overseeing and ensuring that UWS has strong cybersecurity systems in place, via both internal and external partners, redundancies and disaster recovery systems and plans.
· Develops, recommends for approval, and implements information systems and technology policies and procedures, including those for systems, architecture, security, disaster recovery, standards, purchasing, and service provision.
· Analyzes complex business needs, from a long-term and strategic perspective, presented by the user community and recommends short- and long-range technical and system solutions.
· Maintains awareness of stewardship and fiscal responsibility, balancing strategic innovation, in the context of data analytics and value, to ensure appropriate short-term and long-term investments and fit-for-purpose solutions.
· Report regularly on portfolio performance and roadmap; define and leverage insights, Key Performance Indicators (KPIs), and other data to effectively prioritize responses to user feedback; and use KPIs and other data to make the appropriate tradeoffs to optimize investment for content areas across the portfolio.
· Oversees provision of end-user services, including help desk and technical support services.
Problem Solving and Evaluating University's Needs
· Maintains awareness of changing information systems and technology trends and regulations that might impact the University and take corrective action.
· Directs research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts, including academic initiatives and programs.
· Evaluates business needs, objectives, and goals, researching products available and designating procedures to best meet those needs within the University's information systems and technology infrastructure.
· Participates in all hardware and software evaluations along with vendor contracts for maintenance. Makes purchasing recommendations to the SVPFA/CFO and monitors contract performance to ensure the University receives the full scope of service detailed in all information systems and technology contracts.
· Works with the Chief Business Officer (CBO), the Executive Director of Emergency Management, Safety, Security, and Campus Operations, and members of the team to develop the annual cybersecurity report for the SVPFA that is submitted to the UWS external auditor.
· Conducts feasibility studies for various upgrade projects, improvements, and other conversions.
· Frame data analysis in terms of the decision-making process and develop ways to analyze data as it relates to a specific institutional challenge or question posed by leadership and/or stakeholder/s.
· Performs liaison duties between users, operations, and programming personnel in the areas of systems design, modifications, or troubleshooting.
· Oversees technology planning, assessment, and vendor partnerships.
· Ensure all systems are up to date with the appropriate security patches and software updates.
· Prepares and submits an annual budget request for the department.
· Plans for long-term capital and operational resource needs; manages and monitors budgets and resources on an ongoing basis.
· Coordinates across the university community to ensure effective communications, planning, and budgeting for systems, software, hardware, licenses, etc.
· Ensures all information system and technology projects are completed on time and within budget.
· Maintains effective communication with the SVPFA/CFO, the executive project sponsor, and the UWS community, as applicable.
· Performs other duties as assigned by the SVPFA/CFO.
5. UWS CORE VALUES AND ASSOCIATED COMPETENCIES
The following Core Values are integral to working at UWS. All employees, regardless of their position within the University, are expected to uphold the Core Values and demonstrate associated competencies.
We maintain high standards by using and integrating evidence across multiple disciplines. To accomplish this, We:
• Seek out and use relevant data to inform our decision-making.
• Incorporate peer-reviewed research and professional experiences into academic discourse and patient care.
• Promote student learning through excellence in instruction and assessment.
We are innovative, open-minded, and forward-thinking. To accomplish this, We:
· Approach our work with curiosity, inquisitiveness, and willingness to think outside the box.
• Value and consider new ideas and ask, "What if...?"
o Remain open to change in order to advance and improve.
We are respectful, mindful, and welcoming of different ways of being, thinking, and doing. To accomplish this, We:
· Actively listen to diverse perspectives and value different viewpoints and experiences.
· Promote the equity of ideas, resources, power, and identity for all.
o Gather information and input from diverse groups to develop a common vision, improve policies and practices, and advance institutional goals.
We are responsible, respectful, and accountable. To accomplish this, We:
· Demonstrate civility in all our interactions, especially when there are disagreements or differing opinions.
· Take ownership of our speech, conduct, demeanor, and deliverables.
· Adhere to established policies, procedures, agreements, and deadlines.
o Act as thoughtful stewards of the University and its resources.
We work for the common good of students' academic and professional success. To accomplish this, We:
• Incorporate student feedback to improve academics and university services.
• When making university decisions, we ask: What effect will that have on students?
o Seek to understand the students' experience through their eyes.
We promote physical, mental, and emotional wellness in all facets of the UWS experience. To accomplish this, We:
· Intentionally cultivate environments that support work-life balance.
· Consider personal and community wellness in decision-making.
· Maintain rigorous academic standards while supporting the health and well-being of our students.
o Include a range of health modalities in the classroom and clinic.
6. EXPECTED COMPETENCIES FOR SUPERVISORS
Developing & Retaining Talent
Ability to recruit, retain, and develop high-performing individuals aligned with UWS' core values and institutional goals. Completes performance reviews and development plans for all direct reports on time. Ability to provide constructive feedback and to coach to direct reports, including underperforming individuals.
Managing & Stewarding Resources
Prepares budget(s) to support department/division functions and goals appropriately. Meets or exceeds performance goals and budget targets. Effectively manages departmental resources and processes and seeks opportunities to create efficiencies. Demonstrates the financial acumen for managing budgets aggressively. Effectively manages relationships with vendors or contractors.
Leading & Managing Change
Promotes a culture of continuous improvement within department/division, focusing on effective and efficient processes and procedures. An openness to change and the ability to provide leadership and clear communication to stakeholders throughout the change process. Engages employees in the change process and develops commitment for sustaining change.
APPLICATION, SCREENING AND HIRING PROCESS
Please submit a letter of application, a resume and the names and contact information of three professional references. Official transcripts from prior institutions of higher learning must be received prior to offer being extended to the finalist.
University of Western States conducts background checks for the finalist or finalists of staff and faculty positions. The type of background check will vary by position type.
University of Western States is an equal opportunity employer.
You may attach your materials as Word or PDF documents.
7. POSITION QUALIFICATIONS
Education & Training
Bachelor's degree (BA/BS) from an accredited institution
Certifications & Licenses
· Information systems, technology, data analytics, and/or project management certifications desirable
· A minimum of 10 years of professional experience in information technology, information systems planning, leadership, and management (people, projects, processes, technology, data, security, and finance).
· Experience identifying and implementing new information systems and technologies.
· Experience developing strategic plans for information technology and information systems.
· Experience utilizing technology and data analytics to enhance data-informed.
· Project Management experience is desirable.
· Experience working in higher education or with higher education institutions is desirable
Related Knowledge, Skills, & Abilities
· Excellent interpersonal, written, and verbal communication skills.
· Ability to work effectively with a wide range of constituencies in a diverse community.
· Skill in budget preparation and fiscal management.
· Knowledge and understanding of the academic and administrative functions of a university.
· Strategic planning and advanced leadership skills.
· Able to simplify complex ideas into easy-to-understand concepts for communications with colleagues and executives.
· Able to rapidly gain/build trust and confidence of internal and external stakeholders.
· Thorough understanding of Data (data trends, content analysis, funnel trends) and fluency using data reporting tools.
· Personal accountability for self and others, with attention to detail.
· Willingness to be agile, be a motivated self-starter, and demonstrate a passion for learning and improving.
· Ability to direct multi-department technical, systems and administrative staff.
· Ability to provide information and technology leadership and vision for the University.
· Ability to provide guidance in support of all information and technology systems and initiatives.
· Ability to lead and manage academic, administrative, and information systems and technology across campus.
· Ability to ensure the privacy and security of user information systems.
· Ability to advance student and employee productivity with systems and technology implementation and support.
· Ability to effectively manage information systems and technology assets.
· Problem-solving experience and aptitude.
· Evidence of strategic thinking skills and knowledge of technological trends to build strategy.
· Ability to oversee, develop and implement effective project management systems and documentation for all university information systems and technology.
· Extensive information systems and technology knowledge with an eye towards the future and best practices.
· Solve problems with curiosity and creativity; embrace challenges and change
Additional Salary Information: comprehensive benefits package including 403(b) employer match
About University of Western States
University of Western States (UWS) offers a world-class, integrated health care education and provides an evidence-informed approach to health and wellness. Our graduates deliver high-quality health care based on science, the professional’s skill and knowledge, and the preferences and experiences of the patient or client.
The university is at the forefront of an emerging, whole-person philosophy of health care by offering a variety of health and wellness educational programs. As a leader in health sciences education since 1904, UWS provides integrated, evidence-informed curricula grounded in our dedication to current research and practices. The commitment spans all of our graduate and professional programs: chiropractic care, human nutrition and functional medicine, diagnostic imaging, sport and performance psychology, clinical mental health counseling and sports medicine.