Responsible for acquisition, expansion, operation, and maintenance of all University-owned property, including academic spaces, shared facilities, and residential properties. Oversees property transactions for the University, as well as the execution of physical asset improvement projects.
Career Track and Job Level
Unit Facilities Management
Develops long- and short-range plans for facility development, maintenance, policies, procedures and expansion to support the strategic mission of the unit. Manages all aspects of facilities services, budgets and forecasting, safety, and maintenance. Plans and oversees new capital projects.
M2: Manages professional employees and/or supervisors. Is accountable for the performance and results of a team within own discipline. Adapts departmental plans and priorities to address resource and operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from manager. Provides technical guidance to employees, colleagues and/or customers.
The job manages a team of professional staff responsible for facility development, maintenance, policies, procedures and expansion to support the strategic mission of the unit. Manages day-to-day operations of facilities services, safety, and maintenance.
1) Develops facilities maintenance policies and procedures. Plans renovation and other facilities-related projects, including ensuring projects are completed on time and within budget. Receives requests for facilities services and supervises delivery of appropriate services., 2) Monitors inspections of buildings, equipment and/or surrounding grounds for deficiencies and potential safety, health, or code problems. Reviews and authorizes written reports summarizing findings and recommends solutions., 3) Manages movement of equipment and materials, maintains building security, and maintains information on building blue prints, space utilization data and equipment., 4) Plans with staff from other units and reviews the work of contractors as well as facilities union and/or non-union staff., 5) Performs other related work as needed.
1) Assist the Executive Director with implementing the vision of UChicago Dining by participating in the strategic planning process and the development of measurable standards of performance.
2) Assist the Executive Director by establishing programmatic benchmarks, goals and objectives for the vendor. This requires developing a master plan that includes innovative dining concepts and service-delivery strategies.
3) Senior member of UChicago Dining Department for providing oversight of the day-to-day operations for the residential dining commons, retail operations, and catering services.
4) Chair the following meetings: (a) Weekly Operations Leadership Meeting (UChicago Dining & Vendor), (b) Weekly Director of Operations Meeting, (c) Monthly Campus Housing/Residential Dining Meetings.
5) Provide oversight of vendor compliance with the Chicago Department of Public Health (CDPH), HACCP, OSHA, business licenses, and university policies and procedures.
6) Assist the Executive Director to determine facilities renovations or improvements.
7) Take leadership of special projects as assigned by the Executive Director. This may include major projects requiring multiple steps, complex processes and multiple team players.
8) Establish a process to ensure accountability of project team members and a method to effectively communicate progress to the Executive Director.
9) Remain abreast of new concepts, practices, food technology, trends and issues in the food service industry and institutions of higher education.
10) Oversight of all facilities, maintenance, operations, customer service, culinary services, internships, externships, and third-party auditors.
11) Ensure contract compliance with Food Service Provider and Facilities/Maintenance Provider.
12) Oversee safety, sanitation, and janitorial services
13) In conjunction with the Senior Assistant Director, Operations and Services maintain excellent relationship will all stakeholders (Retail, Residential, Catering, and Campus Partners).
14) Provide oversight leadership for the Outsource Facilities/Maintenance Vendor operations.
15) Responsible for ensuring current code compliance for all business licenses, inspections, equipment and preventative maintenance.
16) The Associate Director of Facilities, Operations & Services oversees the department in the absence of the Executive Director.
17) Supervise the Senior Assistant Director of Operations & Services.
18) Supervise the Assistant Director of Facilities.
1) Ability to analyze problems and produce problem-solving strategies designed for improved productivity, efficiency, and economies of scale.
2) Communicate effectively both orally and in writing. Excellent presentation skills.
3) Well organized, detail oriented, focused, timely and efficient skills. Ability to manage multiple projects simultaneously, set priorities, and meet deadlines.
4) Experience working in multi-faceted, complex higher education dining operations with catering, residential dining, and retail components.
5) Strong computer skills, including knowledge of spreadsheets and database applications.
6) Experience with client/PC workstation applications.
7) Proficiency with Windows based computers, including Microsoft Office (Word, Excel, PowerPoint, Publisher, and Outlook) required.
8) Ability to exercise good judgment, emotional maturity, and discretion. Display decision-making skills.
9) Managed a budget in excess of $10 million and a staff with at least four direct reports.
10) Ability to foster a cooperative work environment.
11) Possess negotiation skills.
12) Ability to work with little supervision.
13) Possess excellent inter-personal skills; strong team player skills; excellent listening skills. Ability to collaborate and communicate effectively intra-departmentally and inter-departmentally.
14) A demonstrated commitment to equity and inclusion and the ability to work effectively in a diverse community and meet the needs of a diverse student population.
1) Eating at the various dining venues of UChicago Dining is a requirement of this position. The Associate Director of Facilities, Operations & Services will be provided with a meal plan that will enable s\he to be part of the team that ensures that the dining vendor follows its contract expectations and is attaining the quality standards expected by the campus.
1) Requires the ability to work independently for periods of 8 hours or more.
Education, Experience, and Certifications
Minimum requirements include a college or university degree in related field.
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
1) A Bachelor of Arts Degree in Hospitality Management, Food Service Management, Culinary Management, Business Management or related field.
1) At least 7 – 10 years of supervisory experience in Higher Education Dining Management or Food Service Management.
2) Knowledge of food trends with a focus on quality, production, safety, sanitation, and food cost controls.
Licenses and Certifications
1) ServSafe® certified.
2) Chef certification.
2) Cover Letter
3) A valid driver’s license
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
Internal Number: JR07744
About The University of Chicago
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.
We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.
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