Job Title: College Wide- Chief Information Officer
Reports to: Treasurer (Note: College wide IT operations are under the oversight of the Chief Financial Officer)
Office: Information Technology Services
FLSA: Status: Exempt
Provides leadership and oversight for St. John’s College Information Technology (IT) department. Works collaboratively with the two campus communities (Annapolis and Santa Fe) to develop and implement IT strategies which align with the College-Wide mission, strategic plans, and goals.
Areas of responsibility include strategic planning, policy development, integrated implementation and management of IT solutions, services, systems and IT resources, staff leadership and development, project management leadership, and user support systems and processes.
Ensures alignment of IT service capacity, flexibility, and delivery with both strategic and operational requirements.
Leads the IT team by aligning with best practices in service management, support methodologies, change management and communications.
Recruiting, directing, motivating and mentoring the technical and interpersonal development of a team of IT professionals on both campuses.
Develop short term and long term strategic initiatives to accommodate current and anticipated future needs for technology resources.
Evaluate the organization's technology needs and implement improvement.
Direct departmental operations in line with industry best practices, analyze workflow, establish priorities, and develop performance and system health standards.
Negotiate with and manage relationships with IT suppliers and third party vendors.
Create, implement, and maintain IT policy and procedures campus wide.
Develop and direct an administrative structure; which exercises technical control of design, development, purchase, project management, and implementation of information solutions.
Promulgate departmental standards for system development, software and hardware to ensuring documentation, security, and other processes for efficient operations.
Responsible for network optimization and operation to ensure functionality, flexibility, and performance of the College information systems resources.
Ensure proper IT security infrastructure and personnel resources are in place to protect institutional IT assets.
Prepare and administer departmental budget.
Hire, supervise, train, evaluate, and provide professional development opportunities for departmental staff. Develop and maintain strong team cohesion.
Establishes a client-centered culture and a demonstrated service commitment for IT staff and services; establishes and maintains effective working relationships with all campus stakeholders
Create appropriate training programs. Consult and communicate with department heads and community members relating to the use of computing and information systems and customer services issues.
Directing all college technology operations, as well as the support and maintenance of existing infrastructure, applications, and the development of new technical solutions.
Ability to translate technical solutions and requirements into business terms for non-technical people.
Travel quarterly to Santa Fe campus to work with Santa Fe IT staff and other Santa Fe employees.
Perform other duties, as assigned.
Required Knowledge, Skills, and Abilities:
Demonstrated IT leadership experience and coordination of people and resources.
Excellent communication skills, both oral and written, and the ability to discuss technical matters clearly and effectively with people who do not have a technical background.
Knowledge of current industry practices for information systems, database management, networking, mobile platforms, and data security.
Strong problem solving ability.
Skills include strong business acumen, future-thinking, strategic, accountable, collaborative, and proactive, all complementing strong tactical execution skills
Track record of building highly successful teams.
Ability to collaborate with peers, colleagues and staff.
Bachelor's degree in computer science, information systems/technology, or a related field.
Ten years of demonstrated experience in management of higher education enterprise systems –Extensive working knowledge of Windows Servers, Windows and Apple Workstations, database software (MS SQL), software development tools, Jenzabar preferred and telecommunications systems in the higher education environment.
Knowledge of regulatory issues related to security including but not limited to FERPA, HIPAA, PCI, HEOA and copyright laws
The ideal candidate will be a proven IT leader with extensive technology experience in higher education, who demonstrates these qualities as well as professional and personal integrity, and is committed to flexibility, and creativity.
An understanding of trends in information technology and the impact they have on higher education issues is essential; Thorough knowledge of emerging technologies including mobile devices, wireless access, social media, cloud computing, etc
Comprehensive knowledge of voice, video and data networking and their associated technologies
Effective verbal and written communications skills, effective presentation skills and collaborative spirit, all geared toward service and facilitation of community activities.
Master's degree in computer science, information systems/technology.
Certified Information Systems Security Professional (CISSP)
Certified in Risk and Information Systems Control
Excellent supervisory management skills with a demonstrated track record of developing staff and creating a positive work environment.
Experience working within a multi-site environment.
St. John's College Offers an excellent benefit package- 20 days of vacation 10 sick days 11 Holidays 6 1/2 Administrative Leave Days Winter Break Medical- FSA/HSA Dental Vision Life/AD&D 403b- 6.1% SJC contribution EAP Tuition Remission
Internal Number: CIO
About St. John's College
St. John’s distinctive liberal arts curriculum and educational practices have long given it a highly respected place among American colleges and universities. Its strong commitment to collaborative inquiry and to the study of original texts makes St. John’s College a particularly vibrant community of learning. Through close engagement with the works of some of the world’s greatest writers and thinkers—from Homer, Plato, and Euclid to Nietzsche, Einstein, and Woolf—undergraduate and graduate students at St. John’s College grapple with fundamental questions that confront us as human beings. As they participate in lively discussions and throw themselves into the activity of translating, writing, demonstrating, conducting experiments, and analyzing musical compositions, St. John’s students learn to speak articulately, read attentively, reason effectively, and think creatively.