The Merchandising & eCommerce Manager is responsible for maximizing profitability, gaining buyer's attention, and providing excellent retail experiences both within physical retail locations and online platforms. Utilizes knowledge of market trends, collegiate brand objectives, and analysis of product viability in competitive global retail landscape.
Responsible for the development and execution of Visual Merchandising for all physical retail locations. Define, design and implement a consistent and creative merchandising strategy regarding promotions, floor designs and displays that result in peak sales performance against budgetary framework.
Ensures all products meet expectations of visual standards including imagery, product information, promotional communication, and catalog structure. Design and implement online customer user experience, loyalty program and promotions.
Work collaboratively with retail buyers to gain education on vendor objectives as related to seasonality and performance. Lead monthly meetings with Retail & Marketing teams to create processes and procedures that achieve branding objectives and consumer expectations capable of meeting fiscal responsibility.
Develop and maintain all retail and promotional calendaring, new product offerings, Vendor Stores ('Pop up Shops') and University special specific special events. Work cross-functionality with Marketing team to ensure execution of all promotions and deliverables.
Lead, manage and develop training materials that will be utilized in training of all retail staff including student, full time, and part time. Materials will be tailored to job specifications and relevance (Merchandising, eCommerce and General Employee)
Generate new revenue leads and partnerships both online and in physical retail locations in coordination with Director of Retail & Marketing. .
Maintain and protect University retail brand identities through all forms of communication both internally and externally and ensure licensing regulations are consistently adhered to.
Develop work processes and procedures for all aspects of required work performed by interns and students. Documents work/systems procedures.
May need to assist with event and marketing installations requiring lifting, bending, and using specialized tools.
An Associates Degree is required.
Provide analytics and reporting for related field of work (i.e. customer conversion, customer satisfaction, promotional ROI, and category growth) utilizing analytic tools and P & L statements.
Proven ability to execute UX online and in physical retail locations. Working knowledge of training material development and implementation as pertaining to visual merchandising.
Provides solutions across several platforms (web, eCommerce, Adobe, InDesign, Qualtrics.) Requires extensive analysis and cross-functional collaboration to achieve positive fiscal outcomes.
Bachelors Degree with the field of study being in Merchandising/Visual Retail Management.
Unclassified - 12 month
Cover Letter, List of Three References, Resume
About Miami University
Miami University, founded in 1809, is a public ivy university whose main campus is located in scenic Oxford, Ohio. Miami also has campuses in Hamilton, Middletown, and West Chester, Ohio, as well as the European Center in Luxembourg. Miami is a residential university with faculty who are dedicated to learning and discovery. A liberal education core provides the foundation for the more specialized studies of the majors. Immersing students in both academic and co-curricular experiences has enabled Miami to achieve a top-tier national ranking among universities that provide the best student outcomes.There are approximately 15,500 undergraduate and 2,200 graduate students on the Oxford Campus, and approximately 5,700 on the three Ohio branch campuses combined. Miami offers bachelor's degrees in over 120 areas of study. Graduate students can choose from more than 60 master's degree and 16 doctoral programs. Several associate's and bachelor's degrees are offered though study at the regional campuses.
The Department of Housing, Dining, Recreation & Business Services is a large, dynamic, and self-operated department including Dining, Residential, Recreational, and other hospitality serv...ices, among several others. We currently have 10 dining operations located on the Oxford campus, as well as operations on the Hamilton and Middletown regional campuses, all supported by the Demske Culinary Support Center located in Oxford. These options include buffet, a la carte, and restaurant-style venues. Currently, approximately 20,000 meals are served per day.