Coordinates arrangement for group meetings for internal and external clients in order to drive and produce revenue and net income for Saint Joseph’s University.
Duties and Responsibilities:
Essential Duties: (not limited to)
• Administers the University’s Conference and major events programs. • Serves as primary liaison with key departments on campus as it relates to serving conference groups, including: room reservations, residence life, campus safety, dining service, IT, facilities, housekeeping, and university ministry. • Consults with representatives of client groups or organizations to plan details such as the number of persons expected, display and meeting spaces desired, and food service schedules. Makes arrangement based on the expectations of the client and the ability of the University to deliver on those expectations and constantly seek opportunities to expand. • Negotiate and execute contracts with clients. Notifies various department heads of arrangements that are being made to support the client. • Manages all expenses and revenues as it relates to Conference and Events Program. • Bills and collects for all services and manages receivables. • Produce reports on usage and occupancy of conference groups on campus. • Responsible for marketing facilities to potential clients. • Oversee Manager of Special Events. • Hire, train, and evaluate student staff as needed.
Participate on committees that benefit the university.
Perform other duties as assigned.
To perform this job successfully, and individual should demonstrate the following competencies: • Create Policies and Procedures • Completes projects on time and within budget • Responsive to requests for assistance • Sets expectations of excellence in customer service • Ability to communicate effectively with all level of employees as well as outside groups
Physical Requirements and/or Unusual Work Hours:
Ability to lift 25 pounds and stand for long periods of time.
Occasional moving of furniture and equipment as needed. Ability to be present at events including early morning, late evening or weekends.
(Education/Training and Experience) • Bachelor Degree in a related field, CMP desired. • 7-10 years of experience in the hospitality industry • Ability to communicate effectively • Attentive to details • Proficient in word processing, spreadsheet software, and conference services related software • Awareness of tax exposures • Experience in supervising professional and para professional staff • Able to handle the physical demands of the position and assist as needed. • Attention to Detail • Facilitates process improvements
Experience with Conferencing Software Applications.
Good Leadership Skills and Initiative/Creativity: • Works with integrity and ethically • Decision Making Capability • Focuses efforts on growing revenue • Inclusive with staff in making decisions
On-line applications only. Please provide a letter of application/interest and resume. For a complete description of position responsibilities, qualifications, and to apply, please visit: https://jobs.sju.edu/postings/14431
Saint Joseph's University is a private, Catholic, and Jesuit institution and expects members of its community to be knowledgeable about its mission and make positive contributions to that mission. Saint Joseph's is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce.